Learning how to communicate effectively involves understanding various aspects of both verbal and non-verbal communication, and mastering situations in which communication occurs. Situations covered include family, elders, community, businesses, law enforcement etc. By integrating these practices into your daily life, you’ll gradually improve your ability to communicate effectively across various scenarios. Remember, good communication is not just about speaking; it’s equally about listening, understanding, and adapting to different communicative situations.

Self-Awareness
Understand your communication Style. How do you communicate? Are you more of a talker or a listener? Do you prefer directness, or do you communicate more subtly? How to seek feedback from people you trust to understand how others perceive your communication style.

Active Listening
How to focus on what the other person is saying without planning a response. How to empathise by trying to understand a talker's perspective, feelings, and needs. How to pick up on non-verbal cues. Therefore, how to pay attention to body language, tone of voice, and facial expressions.

3. Verbal Communication
How to speak clearly and concisely. How to be aware of who you are talking to in regard to the jargon spoken. How to adjust your speed and tone to match the subject of the conversation. Learn to express your thoughts and needs confidently but respectfully.

Non-Verbal Communication
Use open body language to show you are engaged. Maintain appropriate eye contact. Your facial expressions should match your words. Use gestures naturally to emphasise points but be mindful of cultural differences in gesture interpretation.

Contextual Communication
Tailor your message based on who you're speaking to. What resonates with one group might not work for another. Be aware of cultural nuances in communication, including differences in directness, formality, and personal space.

Written and Digital Communication
Tone: Written communication can easily be misinterpreted. The program will cover pitfalls with texting, social mediate and videos.

Yeddung Mura and ACT Corrective Services work together to support a safer community. This section provides information on how key attributes of this program works towards this purpose.